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Retailers and logistics providers require now, more than ever, an agile model with end-toend control, efficiency and visibility. Leaders are striking a balance between seizing surging ecommerce opportunities and managing customer expectations sustainably, at a time when rising fuel prices are impacting last mile profitability.
From collaborative automation in the warehouse to ‘right first time’ delivery to the customer’s preferred location, operations in the first mile and last mile have a profound effect on performance and efficiency.
This report explores the emerging trends that retailers must consider in order to differentiate themselves through a sustainable, automated delivery experience.
